I was reading a report on problems that small businesses are having with unsolicited e-mail. Most such e-mail is apparently generated from infected computers and many of those are owned by small businesses. The owners are now upset when the anti-spam mail routers turn off their e-mail access because of the spam. The article lays a lot of the blame on anti-spam efforts, claiming that the ISPs “wrongly” shut down the infected systems e-mail access. But if the system is actually sending spam, what is wrong about stopping the flow? I feel sorry for a business that loses e-mail access, but if the system is sending spam then it’s not the ISPs problem, who have a responsibility to their other customers and the rest of the users on the Internet.